starturn Store Order & Shipping Policy

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Welcome to starturn Store. We are committed to getting your purchases to you accurately and on time, and the guidelines below explain exactly how we handle orders and shipping so you can shop with complete confidence from checkout through delivery.

Order Processing

At starturn Store, each order receives our immediate attention. We prepare and process orders within 1–2 business days (Monday through Friday, excluding federal holidays). Orders submitted before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your package leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to match your timeline. Delivery windows below begin once your order has left our facility.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, including holidays or severe weather conditions.

International Shipping

starturn Store also ships to Canada, the United Kingdom, Australia, and selected European Union countries. International orders generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes are the recipient's responsibility and are not included in the purchase price or shipping cost.

Order Tracking

We are committed to keeping you informed at every stage. Once your order is dispatched, we will email your tracking number. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team so we can assist you.

Address Changes

To update your shipping address, please contact us within 1 hour of placing your order and include your order number. We will make every effort to accommodate changes requested after that window, though we cannot guarantee an address can be modified once your order has entered processing.